SHIPPING & RETURNS PROTOCOL
DISPATCH & DELIVERY
We process orders within 5–7 business days. Orders placed after 10:00 AM PST may process the following day. Timelines may shift during collection drops, holidays, or peak seasons.
LOCKED ADDRESS POLICY
Once an order is confirmed, the shipping address and method are locked. We cannot modify details post-checkout. Please verify your info before securing the bag.
TRACKING
When your gear leaves our Los Angeles distribution center, you’ll receive a confirmation email with tracking. Once the package is with the carrier, it is the customer’s responsibility to monitor delivery.
U.S. SHIPPING RATES
- Orders over $120: Free Standard Ground Shipping (Contiguous U.S. only).
- Orders under $120: Rates calculated at checkout based on weight and destination.
- Transit Time: 2–5 business days once shipped.
RETURN POLICY
GENERAL RELEASES
All sales are final. We do not accept returns or exchanges unless the item is defective or you received the wrong product.
BLACK LABEL COLLECTION
Our Black Label tier includes Free U.S. shipping & returns with a 100% satisfaction guarantee.
DEFECTIVE / INCORRECT ITEMS
If you received a defective item or the wrong size/style:
- Email info@7sinsstreetwear.com within 7 days of delivery.
- Items must be unworn, unwashed, and in original packaging.
- Requests sent after the 7-day window will be denied.
Note: Original shipping costs are non-refundable.
SUPPORT
Email: info@7sinsstreetwear.com
Hours: Mon–Fri, 10 AM – 4 PM PST
Please allow up to 24 hours for a response.